POLICIES AND CONTACT DETAILS

Please read through our policies.

Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your registration and to record your certification with Entinology. We will not sell or redistribute your information to anyone.

Refund Policy

Effective Date of this version: 29 November 2023

Online fees payment for training Entinology has a personalized training culture and although training is in an online environment, collaboration is essential for success. We therefor limit online delegate to 15 people only for our standard packages. Corporate packages may vary, and cost’s structure is different so please contact us for details.

Online Payment for Entinology training can be done via Payfast using the various payment methods they offer.

Registration fees are FULLY REFUNDABLE UP TO 14 DAYS BEFORE THE FIRST TRAINING SESSION is held minus any costs incurred for the refund. Thereafter refunds will be 70% of the fee refundable.

NO REFUNDS are possible after the start of the first training date that was registered for.

Your life changed and the confirmed training dates is no longer applicable?

No problem, you can attend any of our training sessions within a 18-month period after registration fees was received at no extra costs. Just let us know in advance that you cannot make the registered date and we will provide multiple alternative dates to you and move the date to a more suitable occurrence.

If training dates are not suitable at this time and registration was paid, Entinology do recommend moving the training date to a more suitable date, instead of making use of the refund option as it might be more cost effective. No additional fees are charged for training dates moved within a 18-month period of payment received, however if price changes happened after this 18-month period expired you might be asked to pay in the difference. Training window remain valid for 18 months after receipt of registration fees.

For corporate training requests or personalized training requests kindly engage with management@entinology.com prior to registering online, there will be more suitable options available.

Alternative Contact Details

Physical Address: 27 Magaliesberg Street, Noordheuwel, Gauteng, South Africa.

Email Address: management@entinology.com

Telegram: https://t.me/entinology

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